Your protected online shop window for business customers - individual, efficient, integrated

Replace outdated PDF catalogs, Excel lists and manual orders with our central, digital B2B portal that offers your customers easy access

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Problem definition

Many companies struggle with inefficient manual processes. Customer-specific prices are often still sent via Excel and orders are processed via email, which means there is no real-time overview. Manually checking stock levels, delivery times and discounts is prone to errors and leads to unnecessary delays.

Features & functions

  • Customer-specific price & release models
    Individual prices, discounts or product icons can be activated for each customer or customer group.
  • Rights management & roles
    Define roles such as store manager, purchasing, controlling with specific access rights.
  • ERP connection & real-time data
    Stocks, delivery times and prices are mirrored directly from your ERP system.
  • Whitelabel / brand customization
    Portal can be presented in your CI / with your own branding.
  • Multi-client capability & multilingualism
    Ideal if you serve several sales channels or countries.

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Benefit / Outcome

Your customers order directly in the portal, which gives you full transparency, minimizes errors and guarantees up-to-date data at all times. The manual effort for price lists or e-mail orders is eliminated.

Technology / Integration

Over 150 systems (GlobeManager, Dynamics 365, Mesonic, etc.) can be connected to our B2B portal thanks to SyncSpider (middleware), as the architecture is API-first and GDPR-compliant.

Use cases / scenarios

  • A wholesaler with 300 retailers enables each retailer to offer individual product ranges - without manual customization.
  • A manufacturer provides its store customers with a portal to enable automated reordering.

Start now with a smart B2B solution

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Frequently asked questions

A B2B portal is the complete digital commerce platform that connects your entire business system - from product catalogs and customer accounts to invoicing and inventory management - all in one unified system. It is the engine for modern online B2B sales, eliminating manual processes and providing the seamless shopping experience your customers expect.

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If you're a wholesaler, distributor or manufacturer still processing orders via email, manually updating spreadsheets or watching customers bounce because of poor digital experiences - this solution is for you.

Let's discuss your individual requirements →

SyncSpider's particular strength comes from our integration DNA: we don't just connect to your systems - we become part of them. Native integration with over 400 platforms, no middleware and designed specifically for the complexities of B2B (not adapted from B2C). SyncSpider is not another tool you have to manage - it's the solution that manages everything else for you.

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B2B portal is not:

  • A supplier marketplace or directory
  • A product catalog or warehouse database
  • An e-commerce platform like Amazon or Alibaba
  • A replacement for your ERP system

This is exactly what our solution is designed for. Tiered prices, customer-specific catalogs, volume discounts, contract prices - all standard. Every customer automatically sees their negotiated prices, approved products and agreed payment terms. Manual updates are a thing of the past.

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Absolutely not. The B2B portal complements your existing systems instead of replacing them. We integrate natively with SAP, Microsoft Dynamics, NetSuite and over 400 other systems. Your ERP remains the central data source - we make it easily accessible and usable online.

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We adapt to your company - not the other way around. Your approval workflows, pricing structures and customer hierarchies are seamlessly adopted. Your customers get a modern shopping experience while you retain complete control.

The investment is based on your individual requirements and integration needs. The real added value comes from eliminating manual processes, reducing costly errors and allowing your team to focus on growth rather than data entry. Our customers typically achieve significant improvements in order accuracy, processing speed and customer satisfaction.

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You do not need your own technical staff. Our complete solution is implemented, customized and maintained by us. No programming, no IT overhead, no technical headaches. We take care of everything - from setup to integrations to updates - so you can focus on selling, not managing the system. Your team uses the platform, we take care of the technology.
Absolutely. From your logo and colors to custom fields and workflows, every aspect can be tailored to your brand and business needs. So it becomes your portal, not a generic template.

You get dedicated onboarding specialists, 24/7 technical support and a customer success manager who knows your business. We are not just a provider - we are your partner for B2B commerce.

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Our B2B commerce experts are ready to discuss your individual requirements and show you exactly how B2B Portal can transform your operations.

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