Freshdesk: the intuitive omnichannel tool
One platform that unites all your communication channels. Convert every call, email and social media request into tickets that your team can answer asynchronously and at any time. Make it easy for your customers to get in touch with you.
Best customer service
Combine all customer inquiries on one platform and answer incoming messages and calls faster than ever before. Nothing says "We care" more than good customer support.
Increase productivity
A shared team inbox, automated ticket distribution, ready-made answers and chat functions - your workflows become more efficient, while your employees can help your customers better and faster.
Inexpensive solution
Freshworks is suitable for companies of all sizes and offers affordable price plans. Small companies in particular are not neglected here. And it scales well as demand grows.
Overview of Freshdesk features
What our customers say:
More efficient processes. Happier team & more satisfied customers?
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You take care of your company, we take care of your software!
As a Preferred Partner of Freshworks, we help you find the best support solution for your company. We implement the product for you and use our many years of experience with Freshworks to achieve the best result for you.
Individual advice
Sometimes standard functions are not enough, we know that. If you have special requirements, our programmers will be happy to take care of the desired additional features with individual apps.
Individual integration
Would you like to connect a Freshworks tool with your existing software? The digitize development team will be happy to take care of this and ensure a seamless implementation of the desired system.
The helpdesk for every company size
From SMEs to enterprises - everyone benefits from Freshdesk's range of functions!
Software for small and medium-sized enterprises
The Freshdesk customer support software brings order to the support process - so that small and medium-sized companies can concentrate fully on growing their business. Save time when processing customer inquiries and focus your employees on important tasks.
Software for large companies
Freshdesk enables faster collaboration between multiple teams/departments in a company - even internationally. A variety of other programs and tools can be integrated into Freshdesk and all data is collected in one central location. This ensures a perfect level of customer service.
Enquire about Freshdesk now
Please answer three short questions with your inquiry. This will help us to correctly assess your needs right from the start and offer you the right software solutions!