Your digital companion for field service and key
accounts - efficient, integrated and networked on site.

Replace outdated PDF catalogs, Excel lists and manual orders with our central, digital B2B portal that offers your customers easy access

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Problem definition

Sales employees often still use manual methods such as slips of paper, Excel or PDF lists. Multiple, manual data entry on site, the separate capture of photos and subsequent processing in the office are time-consuming and error-prone.

Features & functions

  • Customer file with real-time data: Access to important information such as open items, contact persons and the entire customer history is guaranteed at all times.
  • Mobile order entry & digital signature: Record orders digitally directly on site, have them signed and transmit them immediately to your ERP/CRM systems.
  • Optimized tour & visit planning: Efficient route planning, daily overviews and the option to manage follow-ups directly in the system.
  • Offline functionality: Data can also be recorded without an Internet connection and automatically synchronized later, including an offline product catalog.
  • Automated synchronization: Data is continuously synchronized with ERP, portal and OrderHUB systems in the background. 

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Benefit / Outcome

Your field service works more efficiently, avoids duplicate data entry and benefits from full transparency - both on site and in the office.

Technology / Integration

SyncSpider reliably connects your sales app with the ERP and B2B portal. Data is kept consistent, conflicts are resolved automatically

Use cases / scenarios

  • A key account manager visits customers, records orders directly and creates offers immediately via app.

  • A sales representative uses the app at trade fairs - without the Internet, with later synchronization. 

Start now with a smart B2B solution

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Frequently asked questions

A B2B portal is the complete digital commerce platform that connects your entire business system - from product catalogs and customer accounts to invoicing and inventory management - all in one unified system. It is the engine for modern online B2B sales, eliminating manual processes and providing the seamless shopping experience your customers expect.

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If you're a wholesaler, distributor or manufacturer still processing orders via email, manually updating spreadsheets or watching customers bounce because of poor digital experiences - this solution is for you.

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SyncSpider's particular strength comes from our integration DNA: we don't just connect to your systems - we become part of them. Native integration with over 400 platforms, no middleware and designed specifically for the complexities of B2B (not adapted from B2C). SyncSpider is not another tool you have to manage - it's the solution that manages everything else for you.

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B2B portal is not:

  • A supplier marketplace or directory
  • A product catalog or warehouse database
  • An e-commerce platform like Amazon or Alibaba
  • A replacement for your ERP system

This is exactly what our solution is designed for. Tiered prices, customer-specific catalogs, volume discounts, contract prices - all standard. Every customer automatically sees their negotiated prices, approved products and agreed payment terms. Manual updates are a thing of the past.

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Absolutely not. The B2B portal complements your existing systems instead of replacing them. We integrate natively with SAP, Microsoft Dynamics, NetSuite and over 400 other systems. Your ERP remains the central data source - we make it easily accessible and usable online.

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We adapt to your company - not the other way around. Your approval workflows, pricing structures and customer hierarchies are seamlessly adopted. Your customers get a modern shopping experience while you retain complete control.

The investment is based on your individual requirements and integration needs. The real added value comes from eliminating manual processes, reducing costly errors and allowing your team to focus on growth rather than data entry. Our customers typically achieve significant improvements in order accuracy, processing speed and customer satisfaction.

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You do not need your own technical staff. Our complete solution is implemented, customized and maintained by us. No programming, no IT overhead, no technical headaches. We take care of everything - from setup to integrations to updates - so you can focus on selling, not managing the system. Your team uses the platform, we take care of the technology.
Absolutely. From your logo and colors to custom fields and workflows, every aspect can be tailored to your brand and business needs. So it becomes your portal, not a generic template.

You get dedicated onboarding specialists, 24/7 technical support and a customer success manager who knows your business. We are not just a provider - we are your partner for B2B commerce.

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Our B2B commerce experts are ready to discuss your individual requirements and show you exactly how B2B Portal can transform your operations.

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