Modern chat tools: Communication redefined
General functions of chat tools
Live chat
Communicate with your customers in real time - directly via a chatbox on your website
Multichannel communication
Integrate email, social media and other channels to reach your customers on different platforms.
Automated messages
Answer customer queries quickly and effectively thanks to preset messages and replies.
User analysis
Collect data about your customers and their interactions with your website to create meaningful analyses.
Team collaboration
Share notes and forward conversations internally to improve collaboration within the team.
Customer loyalty
Send personalized messages and offers to increase customer engagement and loyalty.
Crisp Chat: All-in-one multi-channel messaging platform
Crisp Chat stands out in the world of chat tools. As web-based chat software, it offers all the functions listed above and goes one step further: it can be seamlessly integrated with other tools and platforms, such as CRM systems or e-commerce platforms, making it ideal for companies that want to centralize and automate their customer communication.
Crisp Chat is used by companies of all sizes and industries. It is particularly useful for companies with a strong online presence and can be used by EPUs through to larger organizations with extensive customer support teams.
Freddy AI: Revolutionize your customer service with AI
For those looking to take their customer communication to the next level, Freddy AI, the AI-based chatbot, offers an innovative solution. Freddy AI is able to deliver automated, personalized interactions in real time and saves your service team valuable time by answering simple queries independently and forwarding more complex queries to the right team member.
With its adaptive algorithm, Freddy AI gets better and better over time at understanding your customers and responding to their requests. Whether it's customer support, sales or marketing, Freddy AI can be used in different areas of your business to increase efficiency and improve the customer experience.
Implementation by digitize
At digitize, you not only get access to first-class products such as Crisp Chat, but also comprehensive support in implementing and using the software.
Benefit from
our personal service
our many years of experience
first-class customer service
best prices
Training courses
scalable solutions
... and more!
As a competent partner, we work closely with you to ensure that you receive the best possible solution and ongoing support. With digitize, you have a strong ally at your side.