Freshservice ITSM: simple & effective
With Freshservice, you have everything under control. Process tickets and service requests with ease, map your teams in workspaces and maximize the efficiency of your project management. Freshservice is not only a simple and effective ITSM (IT Service Management) tool, but also takes your internal processes to a new level.
All-in-one platform
With Freshservice, you can integrate your service management on a single platform. This allows you to bridge silos, optimize resolution time, improve transparency and, last but not least, save money!
Increase productivity
Automated work processes and ready-made responses help your team respond faster with less effort. Eliminate manual processes and repetitive tasks. Increase service efficiency with no-code workflows and powerful automation.
Inexpensive & fast
Freshservice is suitable for companies of all sizes and offers affordable price plans. Small businesses in particular will not miss out. The programming-free platform also allows for quick customization.
Overview of the Freshservice features
Would you like to optimize your IT workflows?
The simple secret for error-free IT workflows
Seamless, smooth IT service
Time and cost savings through optimized IT processes
Do you want to inspire your team and end users & also increase your ROI?
Then start your free 21-day trial right away!
Fill out our contact form in the next step and we will help you to create a test account.
We take care of your software so that you have time for more important things!
As a Freshworks Preferred Partner, we help you find the best support solution for your business. We implement the product for you and use our many years of experience with Freshworks to achieve the best result for you.
Individual advice
We are happy to help you find the best solution for your company as well as the associated apps and integrations. We take care of the details so that you can stay focused on the big picture.
Ongoing support
Introducing and setting up new systems is always a challenging undertaking. We provide you with active support and ensure an optimal setup in your company as well as acceptance of the new system by your employees.
Individual plugins & apps
Sometimes standard functions are not enough. If you have special requirements, our programmers will be happy to take care of the desired additional features with individual apps.
Individual integrations
Would you like to connect a Freshworks tool with your existing software? The digitize developers will be happy to take care of this and ensure a seamless implementation of the desired system.
Short onboarding process
Time is valuable. At digitize, you benefit from a short and efficient onboarding process that enables you to use your new software tools in the shortest possible time.
ITSM for every company size
From SMEs to enterprises - everyone benefits from Freshservice's range of functions!
Software for small & medium-sized enterprises
The Freshservice customer support software brings order to the support process - so that small and medium-sized companies can concentrate fully on growing their business. Save time when processing customer inquiries.
Software for large companies
Freshservice enables faster collaboration between multiple teams/departments in a company - even internationally. A variety of other programs and tools can be integrated into Freshservice, and all data is collected in one central location. This ensures a perfect level of customer service.
Enquire about Freshservice now
Please answer three short questions with your inquiry. This will help us to correctly assess your needs right from the start and offer you the right software solutions!